Incident Reporting
An incident written up the next morning has already lost detail a client needed immediately. We build the reporting system that captures incidents the moment they happen.
What we build
- Real-time incident logging: Guards file reports from the field, with photos attached.
- Instant client notification: Clients notified automatically the moment an incident is logged.
- Structured report templates: Reports standardized by incident type for consistency.
- Escalation workflows: Serious incidents routed directly to management and client contacts.
Implementation scope
Incident reporting connects to the client portal, so every report appears in the client's dashboard the instant it's filed.