Dispatch

A 2am call-off with no backup plan is how a site sits unattended until the morning shift. We build the dispatch system that fills the gap before it becomes a problem.

What we build

• Instant coverage search: The nearest available, qualified guard identified automatically.
• One-tap shift acceptance: Backup guards accept an open shift directly from a notification.
• Escalation chains: Unfilled shifts escalated up the management chain automatically.
• Coverage gap alerts: Management notified the moment a site risks going unattended.

Implementation scope

Dispatch connects to scheduling, so a filled gap shift updates the master schedule and client portal instantly.